We will begin building your Summerboard as soon as the purchase is made and the lead time is always noted on the order page. All products are hand-built at our headquarters by the sharpest engineers in Los Angeles, California. Please reach out to email@example.com if you have any questions or would like any updates throughout this process. Summerboard does not cover any duties and taxes that are charged by our customers' local government agencies.
In addition to the 6-month warranty Summerboard will cover any manufacturing defects for the following components for 2 years:
and the following components for 1 year:
The warranty does not cover damages caused by crashes and impacts, normal wear and tear, or exposure to water. Wear & tear items such as belts, wheels and bearings are not covered and the warranty is nontransferable. To file a warranty claim, simply email firstname.lastname@example.org to receive a response within 24 hours.
The Summerboard is the most versatile rideable on the planet, and we want our customers to ride and push the limits of the board without fear of repairs. Therefore, we took a different approach than every other electric rideable manufacturer – we built the Summerboard to be easily repairable with simple tools.
The entire board can be disassembled with a handful of allen wrenches and screwdrivers. Repair parts can be sent by mail for easy swap by the customer, rather than waiting months to return the board for repairs.
Repair parts will be sold to customers by simply sending an email to support@Summerboard.com and diagnosing any problem with our support team.
Cancellation & Return Policy
We accept returns on any unused product that arrive to our headquarter address. The box must be un-opened, in the original packaging below within 15 days of ship date from the Summerboard facility. Refund will also deduct any shipping fees and credit card processing fees paid by Summerboard. Credit card cancellation/refund fees are 2.4% for USA and 3.4% for orders outside the USA. Due to the nature of the product, Summerboard cannot be returned after being ridden. Summerboard warrants goods to be free from defects in materials and workmanship in normal use and service.
No RMA is necessary, please ship all returns to:
16182 Gothard St. Unit K
Huntington Beach, CA 92647