Summerboard International Support Process
We are super proud to support Summerboard riders in more than 65 countries worldwide! Here is a quick overview of our international support process along with a video review from a customer in Brasil reviewing our international support.
Step 1: Create a support ticket by emailing support@summerboard.com
Step 2: Describe any issue you may be experiencing and attach a video if possible
Step 3: Summerboard support reviews the issue and video content
Step 4: Summerboard provides detailed instructions on how to resolve issue. 99.7% of support issues are resolved in minutes with easy to follow instructions. If replacement parts are needed, then Summerboard support will ship out parts for replacement.