Frequently Asked Questions

You have two options for braking and stopping - mechanical braking (like a snowboard) or electronic braking (slowing down the motors with the remote).

The most fun and effective way is to slide to a stop just like a snowboard. You use the edge wheels just like your edge on a snowboard. You can even stop on your toe side or heel side edges!

There is also an option to use the electronic brake. The electronic brake is engaged using the remote control and simply tells the motors to slow you down. The electronic brake is not as effective, but it will charge the battery while you are using it!

The new wider Powerball design on the Summerboard drastically reduced the learning curve for new riders. Typically someone that has average athletic ability and has snowboarding experience will learn to carve on both edges in less than 30 minutes.

It is best compared to learning a self-balancing unicycle or a bike. Because the first 5 minutes feel very foreign - much like the first time you learned to ride a bike. But it is fascinating how just 15-20 minutes of riding drastically improves your skills.

Onboarding Training Series

We built an onboarding video training series you can see here that breaks down the skills required to ride the Summerboard into bite size segments. Each challenge takes 10-20 minutes to complete. If you go through each video in sequence, then you will learn to shred much faster.

One Battery Challenge

When you receive your Summerboard, charge the battery and the remote control to full charge. Then go to a flat area like an elementary playground or basketball courts. You want flat, smooth and no traffic. Bring food and drinks, and commit to not leaving until the battery is empty. You will be shredding before the first battery cycle is dead!

The Summerboard can ride over grass or packed dirt, but is not designed for riding exclusively offroad. However, linking paths and riding through sections of dirt and grass are super fun!

Summerboard batteries are swappable, giving you unlimited range!

We measured our battery ranges using a 160lb rider going 15mph on flat ground. Riding range is dependent on a number of factors, including rider weight, speed, head winds and incline. Lowering any of these factors (especially speed) will increase your range. At maximum efficiency, each SBX battery can go 10-12 miles.

On your first day learning, one SBX battery will likely last you all day since you will be just getting your bearings and going slower.

The standard charger will charge the SBX in 4 hours. The super charger will charge the SBX in 2.5 hours from completely dead to a full charge.

The maximum speed is based on your weight and battery charge. Even the heaviest riders will reach 23mph, but lighter riders will reach 25mph+. The speed is unlimited on a downhill slope, and many riders have reached 40+mph.

However, you can go as slow as you like - and ride at your own pace!

The Summerboard is highly water resistant, just don't submerse the board in water. However it is important to note that parts like wheel bearings are not waterproof, and therefore must be maintained if you're riding through water (just like any skateboard).

Yes, the Summerboard handles cracks well. You can ride straight over anything that is 2cm or less in height (about one inch). You will have to dodge or jump over deeper cracks or debris taller than one inch.

Here's a fun video we did with our older model riding over wood logs:

Yes, you can now snowboard UP hills!

We tested our SBX model on the steepest hills in Orange County (Laguna Beach) and the SBX climbed every hill we could find. These hills were around 20% grade. Any city street in the USA built after 1975 is limited to 15% grade.

Yes we do! We have shipped to more than 75 countries, and even provide video and mail support if any warranty issues are necessary.

We are super proud to support Summerboard riders in more than 75 countries worldwide! Here is a quick overview of our international support process along with a video review from a customer in Brasil reviewing our international support.

Step 1: Create a support ticket by emailing support@summerboard.com

Step 2: Describe any issue you may be experiencing and attach a video if possible

Step 3: Summerboard support reviews the issue and video content

Step 4: Summerboard provides detailed instructions on how to resolve issue. 99.7% of support issues are resolved in minutes with easy to follow instructions. If replacement parts are needed, then Summerboard support will ship out parts for replacement.

Here is a review from a customer in Sao Paulo, Brazil that comments on our support: