Letter from the CEO
[UPDATED] July 14th, 2020 - 11 day shipping timeline
First, we would like to thank the doctors, nurses, first responders and everyone involved in treating those afflicted with the COVID-19 virus. The safety and the well-being of our employees, our customers, and our families, is always our top priority - and therefore we have taken steps to increase safety throughout the manufacturing and shipping process during this time.
We are shipping orders. However, we are now waiting on a battery shipment that we had to ship by sea. We are tracking our shipments constantly - and the next run of boards will be arriving on July 25th. Therefore, we only have a 11 day wait time at the moment to ship your board out.
We manufacture in the USA, so we have complete control over our supply chain and manufacturing processes and are not subject to the same delays and setbacks that others have experienced that manufacture abroad. We also work with small shops abroad (10 employees or less) so we are very nimble and were able to get up and running a lot faster than most companies.
If you have any questions, please feel free to reach out to me directly aaron (at) summerboard (dot) com.
Otherwise, we look forward to shipping your board to you and adding some joy, exercise and energy release to the daily lives of our customers around the world!
Thank you so much,